Clearwood Community
21603 N Clear Lake Blvd
Yelm, WA 98597
5/16/2025
Subject: A Call for Respect and Understanding – Protecting Our Employees from Poor Treatment
Dear Clearwood Community,
We hope this message finds you well. As always, we strive to create an environment where respect, kindness, and professionalism are at the forefront of all interactions — whether between colleagues, patrons, or members of our organization. Unfortunately, we must address a serious concern that has recently come to our attention.
It has come to our notice that some of our employees have been subjected to inappropriate behavior, including verbal abuse, unfair demands, and disrespectful treatment from a small number of patrons. This is deeply concerning and goes against the values we work hard to uphold every day.
Our employees are the heart of this organization, and they deserve to be treated with the utmost respect and dignity. They come to work each day with a commitment to providing the best service and experience possible. However, no one should ever have to tolerate behavior that undermines their well-being or safety.
To protect our staff and ensure a safe, respectful environment for all, we want to make it clear that any patron unwilling to comply with these standards of behavior will be subject to a fine of up to $1,000 per our approved Fines and Fees Schedule. We take this matter seriously and will enforce this policy in the interest of maintaining a respectful and professional atmosphere.
We ask for your understanding and support as we continue to foster an atmosphere of respect and professionalism. If you ever witness or experience any form of poor treatment towards our team, we encourage you to reach out to us immediately. We are committed to addressing such concerns swiftly and ensuring that everyone — both employees and patrons alike — feels valued and respected.
Together, we can make Clearwood a positive space for all. Let’s remember to treat each other with kindness and empathy, keeping our community strong and united.
Thank you for your attention to this important matter.
.
Sincerely,
Racheal Paige
General Manager
Clearwood Community Association
Dear Clearwood Community,
We hope this message finds you well. As always, we strive to create an environment where respect, kindness, and professionalism are at the forefront of all interactions — whether between colleagues, patrons, or members of our organization. Unfortunately, we must address a serious concern that has recently come to our attention.
It has come to our notice that some of our employees have been subjected to inappropriate behavior, including verbal abuse, unfair demands, and disrespectful treatment from a small number of patrons. This is deeply concerning and goes against the values we work hard to uphold every day.
Our employees are the heart of this organization, and they deserve to be treated with the utmost respect and dignity. They come to work each day with a commitment to providing the best service and experience possible. However, no one should ever have to tolerate behavior that undermines their well-being or safety.
To protect our staff and ensure a safe, respectful environment for all, we want to make it clear that any patron unwilling to comply with these standards of behavior will be subject to a fine of up to $1,000 per our approved Fines and Fees Schedule. We take this matter seriously and will enforce this policy in the interest of maintaining a respectful and professional atmosphere.
We ask for your understanding and support as we continue to foster an atmosphere of respect and professionalism. If you ever witness or experience any form of poor treatment towards our team, we encourage you to reach out to us immediately. We are committed to addressing such concerns swiftly and ensuring that everyone — both employees and patrons alike — feels valued and respected.
Together, we can make Clearwood a positive space for all. Let’s remember to treat each other with kindness and empathy, keeping our community strong and united.
Thank you for your attention to this important matter.
.
Sincerely,
Racheal Paige
General Manager
Clearwood Community Association
Recent Updates from the Management & Board of Directors
- Letter to Community: A Call for Respect and Understanding – Protecting Our Employees from Poor Treatment
- May Is Clean Up Month – Important Resource Info
- 1st Quarter GM Update to Community 4/18/25
- 2024 Sanitary Survey Report
- Community Listening Session – 12/17/24
- Regular Board Meeting 12/14/24 – CANCELED